Microsoft Access Engine is needed for fresh installation

 

Symptom

When installing Exchange Central (EC) without installed/enabled relevant Microsoft Access Database Engine 2010 Redistributable (MS Access Engine), there might be error such as the calendar list on the left side of the screen is not displayed.

 

Resolution

Step 1: Check if MS Access Engine is installed in your machine

Go to Control Panel\Programs and Features.

• MS Access Engine is already installed: Open EC to see if it works properly.
  • If it does, then installed MS Access Engine edition (32 or 64 bit) is compatible
  • If it does not, you have to install the MS Access Engine edition in correspondence with EC edition (32 or 64 bit) → Go to Step 2. 
• MS Access Engine is not installed → Go to Step 2.

 

Step 2: Install the compatible MS Access Engine

Check your EC edition (32 or 64 bit), and select the compatible edition of MS Access Engine to install:

• MS Access Engine 32 bit: https://download.microsoft.com/download/2/4/3/24375141-E08D-4803-AB0E-10F2E3A07AAA/AccessDatabaseEngine.exe
• MS Access Engine 64 bit: https://download.microsoft.com/download/2/4/3/24375141-E08D-4803-AB0E-10F2E3A07AAA/AccessDatabaseEngine_X64.exe

 

Properties

Applies to: EC 5.0

Reference: TFS #132030

Knowledge base ID: 0219

Last updated: May 25, 2017