Summary
In general organization-wide impersonation rights are required for Resource Central to run with all features. Without these rights, RealTime Service cannot have proper access to resource and user calendar information on the Exchange Server.
The minimum requirement for Resource Central is to have impersonation rights for the resource and service account calendars.
However, the following features will malfunction if impersonation rights are not set on user calendars:
| Features |
Description |
| Booking manager |
Cannot make any changes to meetings From 4.2 Service release 1 it will be possible to decline resource bookings without impersonation rights |
| Tasks |
Cannot change resource in orders |
| Error handling function |
Cannot handling “synchronize flow error” |
| Resource Booking Web App | Cannot be used at all |
| Appointments with orders of extra service in service provider calendar | Cannot be used at all |
| History | Amount of available meeting data will be limited. See Resource Central admin guide for more information on the limitations. |
| Alternative Resources | Substituting a conflicting resource on a series' occurrence require impersonation rights for this feature to work |
Properties
Applies to: All versions of RC
Reference: TFS #189992
Knowledge base ID: 0250
Last updated: Nov 02, 2022
Tuan Dinh Cong
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